Free 15 Day Returns

We offer a complimentary 15-day return policy with FREE return shipping via FedEx, so you can make sure your purchase is perfect. If for any reason you are not completely satisfied with your order, return it within 15 days from when it ships for a full refund back to your original payment method.

Please note:

• All returned products must be in their original, unworn condition and accompanied by all original documentation that was provided 
• with the purchase.
• Returns without the lab grown diamond certificate (where applicable) are subject to a $100 replacement fee for each missing card.

Return Policies

• May be returned for a full refund back to your original payment method.
• Product must be in their original, unworn condition and accompanied by all original documentation that was provided with the purchase.
• Returns without the lab grown diamond certificate (where applicable) are subject to a $100 replacement fee for each missing card.
• Items that have been modified, engraved, or resized by a company other than YearDiamonds may not be returned.
• Returns showing signs of wear or damage in any way will not be accepted for return.
• All special orders, including YearDiamonds special orders, may be returned for store credit only. Should you choose for the store credit be used for a new custom piece through YearDiamonds, this is considered a re-design and is eligible one time only. Once going through the re-design process and placing the new order using store credit, the re-designed piece is final sale. The Lifetime Manufacturing Warranty and free Repair process is still applicable and can be utilized at any time. Our Lifetime Manufacturing Warranty applies to all YearDiamonds purchases. 
• Packages without a Return Shipping Authorization Number or packages that were refused for delivery will not be accepted for refund. 
• We reserve the right to limit access to the website and/or terminate the account of Returns Abusers.

Refund Process

• • Receipt and Inspection
    • Once we receive the returned order, our Quality Assurance team will inspect and verify the condition of the returned item.
    • Receipt and inspection time may take up to seven (7) business days.
  • Refund
    • Refunds for special orders, including YearDiamonds special orders, will be issued as a store credit to your account that was used for the purchase.  You will still be responsible for the payments on your original payment method.
    • Refunds for pre-designed styles and Design Your Ring styles will be issued via the original payment method or by check if the original payment method was bank wire, cash, or certain other payments requiring special processing.
    • For credit card refunds, please allow up to one monthly billing cycle in order for your credit to appear.